Need to return your purchase? Its easy and is free. Utopia Tools offers the following Returns Policy: Customer's who are not 100% completely satisfied with any purchase should return all items within 60 days for a full refund or replacement . All items must be returned in resell condition. Items returned more than 60 days after delivery or in conditions deemed unsellable, may be charged a restocking fee. Return Shipping is absolutely free. We will provide you with a pre-paid USPS or UPS domestic label to return the merchandise to us. Customers must fill out all of the required information on the Return Request Form in order to ensure an accurate and prompt refund. Contact info@utopiatools.com to request a form. Credit Cards will be credited for the price of the item and any tax fees incurred. You can also call us toll free @ 1.888.886.7422 and a customer representative can assist you with the return process. Merchandise can also be returned at our store front location in San Clemente, CA